LEGAL
Privacy Policy
LAST UPDATED: SEPTEMBER 26, 2026
LUXON values privacy, trust, and transparency. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, submit a project request, contact us, use our client portal, or participate in our referral / partner program.
By using our website or submitting information to LUXON, you agree to the practices described in this Privacy Policy.
01Who We Are
LUXON is a construction, renovation, and development company serving clients in Canada, including Winnipeg, Manitoba and surrounding areas.
LUXON
Winnipeg, Manitoba, Canada
Email: office@luxon.ca
Phone: (204) 698-1770
02Information We Collect
We may collect information that you voluntarily provide through our website, forms, client portal, email, phone, or other communication channels.
This may include:
- Full name
- Email address
- Phone number
- Project location
- Project type
- Budget range
- Timeline
- Project details or messages
- Uploaded files, drawings, images, or documents
- Referral or invitation code
- Client portal account information
- Service request information
- Communication preferences
We may also collect basic technical information automatically, such as:
- Browser type
- Device type
- IP address
- Pages visited
- Website usage data
- Cookies or analytics information, if enabled
03How We Use Your Information
We use collected information to:
- Respond to your inquiries
- Review project requests
- Prepare estimates or proposals
- Communicate about services
- Schedule consultations
- Manage client portal access
- Track project requests and active projects
- Process service requests
- Administer referral or partner program rewards
- Improve our website and client experience
- Maintain business records
- Comply with legal, accounting, or security requirements
04Referral / Partner Program Information
If you submit or use a referral code, we may use that code to track who referred you to LUXON.
Referral data may be used to:
- Identify the referring client
- Track submitted referrals
- Calculate referral rewards
- Confirm completed and paid projects
- Manage partner program payouts
- Prevent misuse or duplicate claims
Referral rewards are reviewed and approved by LUXON before any payout is issued.
05Marketing Communications
If you choose to receive updates, offers, or marketing messages from LUXON, we may contact you by email, phone, or text message.
You may unsubscribe from marketing emails at any time by using the unsubscribe link, replying with your request, or contacting us directly at office@luxon.ca.
We do not sell your personal information to advertisers.
06Sharing of Information
We may share limited information with trusted third parties only when necessary to operate our business or provide services.
This may include:
- Website hosting providers
- Email delivery providers
- CRM or project management tools
- Contractors, subcontractors, or consultants involved in your project
- Payment, accounting, or legal service providers
- Government, regulatory, or legal authorities when required by law
We only share information that is reasonably necessary for the intended purpose.
07Cookies and Analytics
Our website may use cookies or similar technologies to improve user experience, analyze website traffic, and understand how visitors interact with the site.
You can adjust your browser settings to block or delete cookies. Some website features may not function properly if cookies are disabled.
08Data Storage and Security
We take reasonable measures to protect personal information from unauthorized access, loss, misuse, or disclosure.
However, no method of online transmission or electronic storage is completely secure. We cannot guarantee absolute security, but we work to maintain appropriate safeguards.
09Data Retention
We retain personal information only as long as reasonably necessary for business, legal, accounting, project management, or client service purposes.
When information is no longer required, we may securely delete, anonymize, or archive it.
10Your Privacy Rights
You may contact us to request:
- Access to your personal information
- Correction of inaccurate information
- Deletion of certain information, where legally permitted
- Withdrawal of consent for future communications
- More information about how your data is used
To make a request, contact: office@luxon.ca
11Third-Party Links
Our website may contain links to third-party websites or services. LUXON is not responsible for the privacy practices, security, or content of third-party websites.
12Children’s Privacy
Our services are intended for adults, property owners, business owners, developers, and clients seeking construction or renovation services. We do not knowingly collect personal information from children.
13Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last updated” date.
14Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact:
LUXON
Winnipeg, Manitoba, Canada
Email: office@luxon.ca
Phone: (204) 698-1770